How Do I Create My Own Walmart Money Card
If yous are having issues with your Walmart MoneyCard and would like to file a dispute or want to larn what to exercise about it, we can assistance. In this postal service, we will review the top seven Walmart MoneyCard complaints and reviews from existent cardholders.
We will then provide you information on how to file a dispute and the all-time way to speak to a live client service person at Walmart MoneyCard.
We have gathered these complaints from different sources, including reviewing complaints and comments made on our site, to the Better Business organization Bureau and Consumer Affairs.
This post most Walmart MoneyCard complaints and reviews will embrace:
- What is Walmart MoneyCard?
- Height vii Walmart MoneyCard Complaints and Reviews
- How to File a complaintagainst Walmart MoneyCard
- How to talk to a alive person at Walmart MoneyCard
What is Walmart MoneyCard?
The Walmart MoneyCard is a reloadable, prepaid debit card that tin be used everywhere Debit MasterCard or Visa debit cards are accepted in the U.S.
One of the best perks of the MoneyCad is the cashback rewards. You tin earn 3% cash back at Walmart.com, 2% cash back at White potato Usa and Walmart fuel stations, and i% greenbacks dorsum at Walmart stores. Your cashback rewards are capped at $75 per yr.
The Walmart MoneyCard offers free straight deposit. In addition, you can load your card at Walmart stores and through the MoneyPak network at stores.
MoneyPak can be found at CVS, Dollar General, Dollar Tree, Family unit Dollar, Kroger, Rite Aid, Safeway, seven-Xi, Walgreens, and Walmart.
Run into below for our full review of the Walmart MoneyCard.
Write a Review : If you lot desire to write a review virtually your experience with the Walmart MoneyCard, scroll to the bottom of this page for the review box.
Top 7 Walmart MoneyCard Complaints & Reviews
Here are the height seven Walmart MoneyCard Complaints and Reviews as compiled through emails and comments from our readers, including information gathered from other online sources:
Complaint #1 – Increasing Incidents of Fraud
One of the biggest frustrations virtually the Walmart MoneyCard that cardholders accept reported is the growing incidence of fraudulent transactions on the card.
Cardholders have reported that money has been stolen from their business relationship or their account used for purchases at faraway locations without their potency.
When they contact Walmart MoneyCard customer service, they usually have to endure a long dispute process to try and remember their money.
In some cases, fifty-fifty with articulate evidence showing that the cardholder did not make the transaction, Walmart MoneyCard still denies their dispute.
This leads to the cardholder losing money they desperately need to make purchases and pay bills.
For a step by stride procedure on how to dispute a MoneyCard transaction, run across our mail – How to Dispute a Charge on Walmart MoneyCard.
Complaint #ii – Dispute claim denied and account closed
One of the superlative complaints we have received about the Walmart MoneyCard is cardholders filing disputes for fraud and having their claims denied and accounts closed.
This is done without caption.
When cardholders call Walmart MoneyCard to observe out why their account was permanently closed, they usually get an automated arrangement stating that they are no longer eligible for MoneyCard services.
Complaint #three – Deposits flagged for review and Account Blocked
Another complaint nosotros have received quite oftentimes is the upshot of deposits into MoneyCard accounts beingness flagged for review without notice or explanation.
This includes customers that have received large direct deposits (which Walmart MoneyCard encourages) of their paychecks into their account and the transaction being flagged by Walmart MoneyCard.
First, they are not notified that their deposit has been flagged and their business relationship is temporarily frozen.
Second, once cardholders find out on their own that they cannot withdraw money from their business relationship due to the flag, it takes a while before they are able to become answers regarding why their account was frozen.
This results in lots of frustration as the affected cardholders are unable to get admission to their coin to pay bills and brand purchases while Walmart MoneyCard reviews their deposit.
Complaint #four – Getting cash from the card is expensive
One of the superlative complaints virtually the Walmart MoneyCard is that at that place is no easy way to withdraw coin from the card unless yous are taking cash out at a Walmart store.
Y'all cannot get to a banking company and just withdraw money from your card. You lot can do a cashback at a store, which is free.
However, doing a cashback means that y'all accept to spend money to get coin from your MoneyCard if y'all want to avoid ATM fees.
If y'all do not have a Walmart store that is close to you, then you volition have to pay ATM fees each time you withdraw money from your card.
Furthermore, fifty-fifty when you are withdrawing cash from your card at Walmart, you tin can only accept out $100 at a fourth dimension, otherwise, you lot will be charged a $3 fee.
For a list of MoneyCard fees, see our post – Walmart MoneyCard Fees (ATM Fees and More).
Complaint #5 – ATMs not returning Cash but money is taken from the account
Another common problem that has been reported by Walmart MoneyCard holders is with ATM transactions where the ATM does not manipulate the money requested but the cardholder'southward account is charged anyhow.
As with other problems regarding returning funds to cardholder accounts, it's not piece of cake to become the money back.
Some accept even reported that once they file a complaint with Walmart MoneyCard, and provide documentation showing that the ATM did not return the coin, their claim is dismissed.
Complaint #6 – Declined transactions with a concord on funds
Some of our readers have reported that they have had their funds put on hold when trying to make large purchases with their Walmart MoneyCard.
While most cardholders understand that this is washed for their own protection, in one case they phone call client service and verify their identity, they expect the money to exist immediately released dorsum into their account.
However, that is not always the case. Walmart MoneyCard tin can hold the funds for an extended menstruation of fourth dimension, sometimes every bit long every bit 10 days.
This not only prevents the cardholder from making the purchase they were planning to, but it also deprives them of access to the money for other purposes.
Complaint #7 – Problem speaking to customer service from certain phones
One of the well-nigh recent complaints we have received from numerous customers is how hard it has go to speak to a alive person at Walmart MoneyCard using some cell phone carriers.
Cardholders have reported that this is a recent evolution, which comes as a surprise for the many cardholders who love using MoneyCard and have had a expert feel overall.
Here'due south what has been reported:
When y'all call the number on the back of the card to speak to a alive person, you get a message after selecting English or Spanish that "we are unable to help you at this time".
It then tells y'all to refer to the Walmart MoneyCad website or mobile awarding for account information and help – then the phone hangs upwardly.
However, when yous endeavour calling from a different phone, you are able to go through to customer service.
Walmart Money carte claims this is an upshot with the jail cell phone carrier, however, many cardholders are not sure that'due south the case.
How we put this list together
These complaints were taken from the most recurring emails and comments we have received well-nigh the Walmart MoneyCard.
We also surveyed online complaints from other sites, including the Amend Business Bureau and Consumer Affairs.
How to File a complaintconfronting Walmart MoneyCard
To file a dispute regarding your Walmart MoneyCard, you can call MoneyCard customer service at:
1-877-937-4098
Customer service is bachelor 24 hours a day,7 days a calendar week.
You lot can also write them a letter of the alphabet. You can mail your letter to:
Walmart MoneyCard
P.O. Box 5100
Pasadena, CA 91117-0100
How to talk to a live person at Walmart MoneyCard
Hither's how to speak to a Live Person at Walmart Customer Service
Step 1 – Call the client service telephone number at 1-877-937-4098
Step 2 – You lot will hear the auto-attendant go through carte du jour options. Press 5, and so enter your Social Security Number and Cypher Lawmaking.
Walmart MoneyCard complaints and reviews Summary
We promise this post on Walmart MoneyCard complaints and reviews was helpful.
Write a Review : If you want to write a review about your experience with the Walmart MoneyCard, scroll to the bottom of this page for the review box.
If y'all take further questions about the Walmart MoneyCard, please let us know in the comments department below.
Be sure to check out our other manufactures on Walmart MoneyCard, How to Activate your MoneyCard, How to Check Your MoneyCard balance, and MoneyCard Login.
Submit your review | |
GiftCardRescue.com
Boilerplate rating:
4 reviews
Dec 21, 2021
WALMART MONEYCARD horrible customer service
walmart money card is horrible if your merely using it to pay your bills and do online shopping. They will accuse you to go a new depository financial institution menu after they block your bill of fare. They will tell you lot to not use your business relationship because it may exist compromised. Therefore, whatever bills you have scheduled volition non be able to process. Also, one time they cake your card and send y'all a new one you are unable to do annihilation. You tin't even withdraw your own remaining money that is still remaining in your account. They do non respond their phones and they claim that speaking to a rep is the best way. They take dispute forms on their website but no email address/fax number to expedite. HORRIBLE Client SERVICE Menstruation!!
Dec 21, 2021
Moneycard
I accept a monthly direct deposit onto the Walmart Coin Card because I thought they were a trustworthy establishment. But they are withholding my funds from me because of 'suspicious activity'. Thieves, thats what they are. I take bills to pay this month and needs to have care of simply they don't care. I would not reccomend this intendance to Everyone.
Dec 21, 2021
absolutely terrible client service. Had a atm not requite me the coin i tried taking out and it charged my business relationship and their dispute process is just awful. it has been 3 months and i have still to get my money deposited dorsum.
Aug fourteen, 2021
No heir-apparent protection
I fabricated a purchase in April, never received my order, dealt with the merchant until July when I was promised a refund. I never received a refund. I contacted the better concern bureau, and police force enforcement local to the merchant. Both told me at that place are a huge amount or people with the same issue with this merchant, and they are not returning communications with anyone. Both also told me that I accept to file a dispute with my bank to resolve this. Walmart Moneycard/Greendot refuses to do disputes against merchants that exercise non provide services or goods purchased, only transactions that were not authorized. They are the Only carte du jour provider that has this policy. This is a protection that every other card provider gives. I am immediately canceling my card, and will never use it. They charge a fee to use information technology, and requite no benefits for information technology. There are plenty of other companies that charge no fees, and give many more than benefits
Source: https://giftcardrescue.com/walmart-moneycard-complaints-and-reviews/
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